Privacy Policy | FÜDA Global Street Bites

FÜDA Global Street Bites ("FÜDA", "we", "us") operates fuda.com.au and eatfuda.com.au, along with our Facebook Page, Instagram account, TikTok and Google Business Profile. This policy describes what information we collect, how we use it, and your choices.

1. Information we collect

When you visit our website or order through EATFÜDA, we may collect:

Contact details you provide (name, phone, email) to process orders and respond to enquiries
Order history associated with your EATFÜDA account
Messages you send us via Facebook, Instagram, email, or phone
Standard website analytics (page views, referrer, device type) via our hosting provider

We do not collect payment card numbers — EATFÜDA uses industry-standard payment processors that handle card data directly.

2. How we use information

To process and deliver your order
To respond to enquiries and complaints
To improve our menu, service, and communications
To send you occasional updates about FÜDA (only if you've asked us to)

3. Social media and automated tools

FÜDA uses an internal tool called "FÜDA Agents" to draft and schedule posts on our official Facebook Page, Instagram account, TikTok, and Google Business Profile. This tool accesses only our own business accounts and does not read, collect, or store any information about you, your messages, your comments, or your activity on those platforms. All posts are reviewed by a human (Deewash Shah, owner) before publication.

4. Sharing

We do not sell your personal information. We may share it only:

With service providers who help us run the business (EATFÜDA, payment processors, our website host) under their own privacy terms
If required by Australian law

5. Data retention

We keep order records for up to 7 years to meet Australian tax and business record-keeping obligations. Contact details and email subscriptions are kept until you ask us to remove them.

6. Your rights

You can ask us at any time to:

See what personal information we hold about you
Correct it
Delete it (where we are not legally required to retain it)
Unsubscribe from any marketing emails or SMS

Email info@fuda.com.au or call 0452 831 913 and we will respond within 30 days.

7. Children

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

8. Changes to this policy

If we change this policy we'll update the "Last updated" date and where the changes are material, we'll post a notice on our website.

9. Contact

FÜDA Global Street Bites

9 Searcy Street, Darwin City NT 0800, Australia

Email: info@fuda.com.au

Phone: 0451 131 027